Restaurant and bar owners have very specific needs when it comes to running their businesses and the point of sale systems they use are no exception to that. It only makes sense that a POS system specifically designed for your restaurant or bar’s needs would be a great fit for keeping things running smoothly.
You need your POS system to be able to accept payments and keep your business running. Some POS systems can do way more than process payments. The newest most modern ones can also offer you reporting and tax help as well, among offering other features. That’s where Linga POS comes in.
What is Linga POS?
Restaurant and bar owners might recognize the name Linga POS because they’re a POS made specifically for those in the food service industry. They’re actually part of Benseron Hospitality, a company that provides POS, online ordering, merchant services, and payment technologies.
They say they were the first company to create a cloud-based POS for iPads. Benseron was founded in 2004 and by 2005 was the service provider for 400 Subway restaurants. Today they’re known for being a cloud-based POS provider, including their restaurant POS system offered by Linga.
Linga POS: Features
As stated before, Linga POS is the point of sale system from Benseron specifically designed for restaurants and bars. They have a number of features made specifically for your business to help your business run more smoothly, which we’ll go over in this review.
Accepting payments is one of the basic services offered by Linga and registers are usually available on a subscription basis. They offer alternative hardware payment options if you want to buy the hardware from them on a plan, though details on those hardware options are not readily available on their website.
The Benseron website, however, does have hardware options displayed online. You can opt for POS bundles that come with an iPad, printers, and any card readers you need as well. You also have the option to solely purchase individual items like cash drawers, kitchen displays, card readers, and other accessories if you already have some of the hardware at your disposal.
For your POS system, they allow you to personalize the seating options in your establishment and note the number of people at each table. You can also easily split checks any way you need to and process to-go orders.
As far as the actual process of collecting payment goes, they make it easy for you to provide digital receipts if you want, and collect signatures electronically from customers as well.
This is one of the features Linga really tries to drive home about their system. With their POS you can still operate even without an internet connection. “No signal, no problem,” is the motto of Linga POS and they’ve designed their system to work on an iPad independent of the internet.
That way, if the internet goes down, you still have access to your POS and can run your business.
With Linga POS you can elevate your customers’ experience by adding customer loyalty or rewards programs, creating gift cards, and offering discounts and happy hours.
You can also manage your WiFi network that’s available for customers. You can use it for collecting customer data beyond what you can regularly by encouraging customers to sign in to your WiFi using their email and Facebook information. This information can be used to increase your marketing resources through email marketing, digital campaigns, and surveys.
The reporting with Linga POS is one of the more helpful features they offer. They offer you the tools to analyze the ins and outs of your business like net sales and your total transactions. You can also see details on inventory like what inventory you had from the week or month before so you can compare it to your current inventory to help you figure out how much inventory you should carry.
You’ll also have access to payroll reporting, so you know whether you’re scheduling staff efficiently. Running your business has just as much to do with staffing as it does making sure you have the right inventory. The food cost analysis tool allows you to view the cost of your ingredients and then the overall cost to you for each item, so you can see what you’re making on each item.
The sales reporting offers detailed reports for you to see the best and worst items you have to offer and the most popular hours at your business to help you run things more efficiently.
You can customize Linga POS down to the pizza slice. If you’re opening a pizzeria, they make it easy to sell the coveted slice by customizing the register options, so that you’ll be prepared for whatever a customer orders.
Another huge way you can customize your POS is with the languages they offer. There are more than 30 languages available on the POS for you, and they claim that, if you don’t see your language listed, they’ll add it for you. All of the currencies you could ever need are available in the POS, according to their website.
If you’re looking for the option to add an extra layer of security to your business, you can easily integrate Nest hardware. You can add Nest cameras to your POS with Linga and use them to live stream your CCTV so you can keep an eye on things even if you aren’t around.
The Nest setup can be used to control the temperature of your restaurant or bar, too. You can use the Nest thermostat with your Linga POS to control the temperature.
Linga POS: Pricing
With the Basic, Pro, and Enterprise plans you get one register and can add an unlimited number of extra registers for more money. The Linga One plan comes with three registers included. All of the plans come with unlimited users and unlimited products as well. They have an easy-to-read comparison chart on their website where you can compare the features that come with each plan and their costs.
Many of the features come with the plans included, but there are add-ons and other services that come with some plans and not with others. We’ll go over the details of each plan below.
The Basic plan for Linga costs $19.99 a month billed annually, or $39.99 paid monthly.
This plan comes with a ton of features you’d expect like the capability to complete returns, void transactions, do offline transactions and more, but we’ll go over some of the most exciting extras below.
Discounts: You can add coupons and happy hours to make it easy for your employees to input or charge certain offers and discounts—and you’ll be able to track how well those deals do right in the POS.
Nest: Easily connect your Nest camera and thermostat and then control it from the POS when you need to.
Marketing: There are some marketing tools that come with this plan as well, like email marketing, the ability to add a message on the printer receipt, and the option to collect data on customers who opt to use the WiFi hotspot at your business.
Check-splitting: You can easily split checks for your customers by seat, split it evenly, or by guest, which will make payment a breeze for customers.
Employee management: You can track your employees’ performance in the app and assign them different security levels, so only an authorized few can do certain things within the POS system.
The Pro plan with Linga will cost $49.99 a month billed annually, or $69.99 if you pay monthly. With this plan, you get everything that comes with the basic plan but you also get dozens of other features as well. Some of the features made available with the Ling Pro plan are far more detailed, like pizza portioning, that you might not need to run your business.
When you upgrade to Linga Pro you’ll also get far more options for managing checks and tabs. You’ll be able to transfer checks, transfer tables, merge checks, merge tables, move bar tabs to tables, and more.
This plan will also get you detailed inventory reports and more reporting on employee hours. The 24/7 customer support is also included with this plan, but all of the other add-ons will cost you more.
The Enterprise plan with Linga is $89.99 a month paid annually, or $109 a month paid monthly.
While there are some major upgrades between choosing the Basic plan and the Pro plan, there’s a more narrow gap between Pro and Enterprise. Again, these are specific items that are added, that you might not necessarily need for a new and small business.
If you opt for this you also gain access to enterprise gift cards, multi-site management, country-level management, consolidated reporting, and Royalty/ACH reporting—all in addition to the features in the Pro and Basic plans. You’ll also get a few of the add-ons and services included with this plan as well, like 24/7 customer support, customer loyalty programs, customer analytics, and house accounts.
The pricing for this plan is not available online, so you’ll have to call them directly for information on the pricing for your specific business.
With this plan, though, you don’t get enterprise gift cards, multi-site management, country-level management, consolidated reporting, and royalty ACH reporting. But, on the plus side, you get 24/7 customer support, customer loyalty, customer analytics, house accounts, online ordering, customer display, caller ID, texting alerts, and waitlist reservations.
They advertise this as their “ultimate option,” since it comes with a complete restaurant upgrade for any size of establishment. They also, if you’ll remember, offer three registers with this plan.
Linga POS: Reviews
Linga POS isn’t rated with the Better Business Bureau but their parent company, Benseron, has an A+ rating with the BBB and they’ve been accredited since April of 2017.
Linga POS has a 4 out of 5-star rating from Capterra and a 4.5 out of 5-star rating from Merchant Maverick. Users give the POS glowing reviews and highlight the ease of use it offers and the extensive features that they can pick and choose for their business needs. Reviews are largely positive, though they note that there can be some bugs after an update.
Linga POS: Top alternatives
Linga’s got a clear advantage over some other POS systems because they specialize in working with restaurants and bars. But there are some other options that might be fitting for your business as well.
Full-service restaurants sometimes need a few extra bells and whistles when it comes to their POS. The more options the better for full services establishments that have the potential to grow and that’s exactly what TouchBistro can offer you.
TouchBistro started as a restaurant-specific POS so they specialize in exactly what you need for your business. It’s designed for iOS devices specifically and you can sync multiple devices together if you have several terminals or iPads. It includes a lot of the usual POS features, as well as floor plan management, self-ordering tools, and a customer-facing display that allows them to review complex order information.
TouchBistro’s pricing begins at $69 a month for only the software and one license. For two licenses you’ll pay $129 a month, three to five licenses cost $249, and six or more will cost $399. All of these plans are billed annually. If you also need hardware to run the software, each plan will cost you a bit more.
Toast is set apart from other POS options because it doesn’t require an iOS device—it’s actually Android-based. The least expensive Toast POS option is $79 a month and gets you most of the basic options you need for your restaurant POS. It allows you to manage inventory, offers real-time reporting, loyalty programs, and gift cards like many of the other options.
If you already have an Android device you can get the software alone, but if not you can purchase a bundle that includes the hardware as well. If you choose to work with Toast they’ll also be your payment processor.
With Toast, you can also integrate with GrubHub, OpenTable, and similar websites that can be used to manage your business. You can also get personalized one-on-one training and support from Toast customer service.
Square for restaurants
Square is one of the most popular point-of-sale systems out there, and that rings true for restaurants as well. They offer a free trial for those who are considering using their services which can be a huge help to you, you just need an iPad to get started.
With Square, remember that you won’t have your own merchant account. The payments you receive will be put into the same merchant account as all of Square’s customers.
Square also comes with the usual management tools for front-of-the-house operations, inventory management, employee management, customer management, and more. If you need a station for your POS, they offer it for purchase. Depending on what you need, there are several products for you to choose from. Lastly, the pricing, if you have your own iPad and don’t need to purchase hardware, can cost you as little as $0 a month (though there are processing fees).
Linga POS: Bottom line
When considering Linga POS’s credentials and the stellar history of Benseron Hospitality, they seem like a great option. Customers consistently rate Linga POS highly, and it seems to have many options to fit the expected and unexpected needs of running niche restaurants, whatever yours might be. Not to mention, there’s a free option for customers to choose if they want, meaning there’s not much you can lose by trying it out. They offer one-on-one consultation and a free trial for those looking to try out the product before taking the plunge and fully paying for it.
This article originally appeared on Fundera, a subsidiary of NerdWallet.